Terms & Condition

Last updated: January 2026

Welcome to AGT VA 360. These Terms & Conditions govern your access to and use of our website and services. By using our website or engaging our services, you agree to comply with and be bound by these terms.

If you do not agree with any part of these Terms & Conditions, please do not use our website or services.

Services Overview

AGT VA 360 provides outsourced business support services, including but not limited to:

  • Virtual assistant services

  • Customer support and call handling

  • Administrative and back-office support

  • Medical billing support

  • Real estate and virtual tour support

Service details, scope, pricing, and timelines are agreed upon separately through proposals or service agreements.

Use of Website

By accessing our website, you agree to:

  • Use the website for lawful purposes only

  • Not misuse, disrupt, or attempt to gain unauthorized access to our systems

  • Not copy, distribute, or exploit website content without permission

We reserve the right to restrict or terminate access if misuse is detected.

Client Responsibilities

Clients agree to:

  • Provide accurate and complete information

  • Supply necessary access, instructions, and materials required to perform services

  • Respond in a timely manner to ensure service quality

Delays caused by incomplete information or lack of communication may affect service timelines.

Payments & Billing

  • Pricing and payment terms are outlined in service agreements or invoices

  • Payments must be made according to the agreed schedule

  • Late payments may result in service suspension or termination

All fees are non-refundable unless otherwise stated in writing.

Confidentiality

Both parties agree to keep all confidential information private.
This includes business data, customer information, login credentials, and proprietary materials.

Confidentiality obligations remain in effect even after service termination.

Data Protection & Security

We take reasonable steps to protect client data using secure systems and internal policies.
However, no online system can be guaranteed 100% secure.

By using our services, you acknowledge and accept this risk.

Service Limitations

While we strive to deliver high-quality services:

  • We do not guarantee specific business outcomes, revenue increases, or performance results

  • Results may vary depending on client input, market conditions, and external factors

Our role is to provide support—not business guarantees.

Third-Party Tools & Platforms

We may use third-party tools or software to deliver services.
AGT VA 360 is not responsible for outages, errors, or issues caused by third-party platforms.

Termination of Services

Either party may terminate services with written notice, as outlined in the service agreement.
Upon termination:

  • Outstanding payments must be settled

  • Access to services may be revoked

  • Confidentiality obligations remain in place

Intellectual Property

All website content, branding, and materials belong to AGT VA 360 unless stated otherwise.
Clients retain ownership of their own data and materials provided to us.

Limitation of Liability

AGT VA 360 shall not be liable for:

  • Indirect or consequential damages

  • Loss of revenue, profits, or business opportunities

  • Errors caused by incorrect or incomplete client-provided information

Our total liability is limited to the amount paid for services during the applicable period.

Changes to Terms

We reserve the right to update these Terms & Conditions at any time.
Changes will be posted on this page with an updated date.

Governing Law

These Terms & Conditions are governed by applicable laws based on our operating jurisdiction.